JAMES C. TOZZA

Experience Summary:

· Strategic planning and management of multi-site software training facilities for PeopleSoft

· Established new Computer Center for software development company

· Managed software Publications Group to get project on schedule and within budget

· Managed a $1.6 million/60,000 sq. ft facilities relocation (including Computer Center)

· Implemented new WAN and LAN environments

· Set up of network communication for campaign offices for Pacific Bell Directory

· Managed telephone system acquisition project

· Managed development of PC-based HR and Fixed Asset Systems using Paradox Data Base

· Planned the conversion from Burroughs to IBM Mainframe system

· Managed software development design project for PC-to-MVS (VTAM)

· Supervised Computer Operations group during a reorganization and established new procedures to correct major operational problems

Technical Summary:

Software: PeopleSoft - PeopleTools, SQR/Query, Human Resources and Benefits, Crystal Reporting, Enterprise, Student Administration; Microsoft Office 97-2000 - Word, Excel; Outlook 98, Project 98, Lotus Notes 4, 123, ProComm Plus for Windows, FreelancePlus, MS Mail, cc:Mail

VM/CMS, Xedit, EXEC2/REXX, RSCS, PASSTHRU, SMART, PVM, PROFS, IBMLink, ACF/VTAM NCP, Interact rel 8.0, Secure (Boole and Babbage) Rel 2.0, SAS (OS and VM/CMS), VM SIM3278, VMOCF, ALL-in-One, Kedit

Languages: JCL (IBM OS, OS/VS1, MVS), Assembler-IBM 370, COBOL, FORTRAN, BASIC, Assembler-Burroughs, ALGOL

Database: SQL Server 6.5-7, SQLBase 6

Networks: Windows NT, TCP/IP, NetBEUI

Op. Sys: Windows NT Server and Workstation 3.51, 4.0, 95, 98, AIX v1.1, PC and MS/DOS rel 2.x/3.x/5.0, PC LAN 1.2, Novell 2.1, OS/2 1.211, MVS/SP/XA, VM/SP, VM/XA, OS/VS1

Employment History:

8/89 to CONSULTANT

Present

PeopleSoft Inc. - Education Services, Pleasanton, CA (8/94 – 9/98, 2/00 - present)

Environment Support Group – Managing four Environment Managers, Project Managing the Ed-Dev Monthly Rollout, coordinating with ES-IT and other organizations.

Project Manager for Software Development Company - HR, Financial, Higher Education and Government Applications.

Provided senior level project management and strategic planning expertise to expand the technical environment for Education Services (training) and provide for significant revenue growth (which doubled in four years). Required in depth analysis and comprehension of the technical environment for training setup and classroom training procedures.

Installed and implemented PeopleSoft application software in the training environment, including Human Resources, Enterprise (Financial, Manufacturing, Distribution), Student Administration and PeopleTools software. Also installed and implemented third party software packages: Microsoft Office, Crystal Reports, and SQR.

Developed innovative methodology to deploy the training environment to 21 regional and six international offices as part of the strategic plan implementation. Allowed enhancements and changes to be rolled out in a timely, efficient manner to accommodate the rapid expansion of training.

Planned and implemented the technical environment to establish PeopleSoft University (PSU), a new concept to provide training on PeopleSoft products for internal personnel and Business Partners.

Developed and implemented corporate standards and procedures for the training environment which required working closely as liaison with other corporate groups, including Network Engineering, Network Operations, Purchasing and Facilities, as well as each of the 21 regional and six international offices. Reviewed the existing standards and procedures, including hardware and software requirements, and modified them to meet the expanding needs of Education Services training. Performed onsite review of major US training sites. Prepared standardization cost estimates for each region.

Developed and implemented methodology for configuration management and release testing of all new products, updates, and releases to all the corporate training environments (regional centers, international offices, and PSU). Set up test lab at corporate headquarters, which included a network of servers and workstations, interfacing to the curriculum developers. Ensured standards were met and a stable environment provided for rollout.

Developed and implemented a Customer On-site Training installation program for installation and use by the customer on a single workstation (non-network environment). Procedure reduced installation time from seven days to a few hours.

Set up new training facilities at regional office locations. Responsible for all technical aspects of the training environment, including hardware and software acquisition, budget requirements, cost control, testing, certification and hiring criteria for support personnel. Reviewed training facilities design. Interfaced with several corporate groups under direction of VP.

Travis Federal Credit Union, Vacaville, CA (09/99 – 12/99)

Business Analyst for Y2K.

Business Analyst for the Y2K Contingency Planning Team to create a contingency response plan for Y2K.

Wells Fargo Bank - Desktop Information Services, San Francisco, CA (4/94 – 7/94)

Banking, LAN Project Management.

Provide project management and coordination for the installation of Desktop Express for internal Departments. Plan and manage all aspects of the project from presentation of the Desktop Express concept, policy and costs to departmental manager and senior management. Prepare project cost projections, track costs, project scheduling, and coordination with engineering, cabling, outside vendors and Coordinate project tasks.

Uniteq Application Systems, Inc., Redwood City, CA (2/90 – 10/90 & 6/92 – 9/92, 7/93 & 11/93, 2/94 – 5/94)

Software Development Company - Unix Based Business Applications.

Managing Technical Services Group. Provide support to Sales and Marketing, Engineering and Admin. Departments. Develop a Hardware and Software Plan for Engineering, Sales/Marketing and Administrative groups. Other responsibilities included, setting up Demos and shipping RS/6000 equipment, purchasing of computer equipment and supplies. Customer configuration Spreadsheet, this takes customer requirements and provides hardware and operating software requirement and costs. The platforms included IBM RS/6000 and SUN Microsystems, with LXE RF scanners, Intermec bar equipment and Total Scales equipment.

Bank of America - Wholesale LAN Center, San Francisco, CA (9/93 – 2/94)

Banking, LAN Project Management.

Managed three project managers for the implementation of LAN/WAN environments for the Corp. Credit Exam Services. This included budget plans, implementation and installation of seven sites in the US and two overseas. This was a $1.8 million dollar project involving 152 workstations/nodes, three new file servers and gateway all connected to the Wholesale WAN. The environment was Compaq HW, Novell, Token Ring and TCP/IP, PROFS, Lotus NOTES, Microsoft Mail, cc:Mail.

SUN Microsystems, Inc., Milpitas, CA (4/93)

Developed several macros and subroutines to update a forecast spreadsheet (Lotus 123) using data from an external file. The update process included the following steps; archiving of current data, roll-out previous quarter data and update forecast with new data. The macros checked for valid months and quarter ranges and special handling of certain part numbers and multiple locations.

Pacific Bell Directory, Los Angeles, CA (3/91 – 6/92)

Project Lead - Data Communication and Wiring for the San Diego District Office Relocation project.

This included reviewing and evaluating bids for data and telephone wiring and recommending the wiring contractor. Approximate 300 terminals and printers connected to a LAN using DECservers 300 and 550's, DEMPR's for the DEC VT1200 terminals. The project was completed on schedule with all computer equipment functioning as planned. Other duties included setting up data communications for local campaign offices, supporting existing AT&T 6500 Controllers and Terminals.

Qronos Technology, Inc., Santa Clara, CA (8/89 – 12/92)

Reporting to the Director of Finance, managed the consolidation of office facilities from two floors (60,000 sq. ft) to one floor (30,000 sq. ft). The activities included reviewing the various options available; making recommendations based on cost effectiveness; planning and redesigning the facility with the developer, general contractor, subcontractors and building architect; and assisting with the shutdown of operations of Qronos. Assisting in liquidating assets, interfacing with IBM and providing support for the Financial Novell PC Network.

9/89 to IBM Corporation

2/90 Santa Clara, CA

Senior Programmer/Analyst

Assisted in the transition of the Qronos facilities to IBM after the purchase of the Qronos CIM software products. Responsibilities were that of Manager of Systems as generally defined under Qronos Technology.

11/85 to Qronos Technology Inc.

6/89 Santa Clara, CA

IT Manager

Managed the Computer Center with six direct reports, ranging from Systems Administrator to Senior Systems Programmers. The complex environment consisted of two IBM 4381‑R14, two S/88 and one Stratus AX2000 CPU; PC LAN and Novell networks; and software including VM/XA, VM/SP, MVS/XA, CICS, and DB2. Connectivity consisted of an SNA/VTAM network, a link to the IBM Information Network (IIN), a connection to an external data center, connectivity between the three S/88's and the two 4381's, and PC network connectivity to VM/SP. The environment was configured to satisfy customer requests for product demonstrations using any or all of the available resources, as well as the development, customer service, sales and marketing groups.

Major management responsibilities have included: Departmental Budget, Systems Programming, Technical Support, Computer Operations, Corporate Capital Budget, Software Communication Development, Publications - Short Term, Internal Communication Network, Customer Installations, Software Configuration Management, Facilities, Equipment Purchasing, New Building

Established a computer center: Starting with an existing S/88, planned, configured and managed the installation of an IBM S/370 environment running VM/XA, MVS/XA and VM/SP on a 4381. Staffed the department to support user support, systems programming and operations. Established corporate policies and procedures. Developed Office Automation corporate long-term plan, including E-mail, office productivity tools such as, word processors, spreadsheets, graphics applications. Implemented VM notes, PROFS, IBMLink and the PC Network.

PC Network Connectivity: Developed long-term corporate direction for a PC network with connectivity to other shared computer resources. Implementation included setting up a PC LAN Network, followed by a Novell network that would be bridge with the PC LAN environment. This included the LAN connectivity to the IBM mainframe environment.

Stabilized computer hardware and software purchasing: Implement purchasing standards and procedures for all electronic equipment, which included audio-visual, computers, printers, typewriters, etc. Established PC software and hardware standards.

Developed Human Resource and Inventory/Fixed Asset Systems: Managed the design and implementation of the Human Resource data base system to track current and historic employee information and to produce reports for the executive staff. Designed and implemented an inventory system for tracking fixed assets, special third-party computer equipment and other expensed equipment.

Facilities Planning for new building: Co-managed, with the Controller, build-out of a 60,000 sq. ft. facility. Budget for the project was $1.6 million, including construction costs, modular office wiring and special features. A separate budget included the purchase of modular and freestanding furniture, space design, architectural consulting, telephone installation, moving costs, and the construction of a 3,000 sq. ft. computer room. Included planning, designing, scheduling and coordinating construction and purchases with the building developer's architect, administrator, general contractor and sub-contractors, and with vendors and suppliers to move the existing company, including computer equipment and telephones. Relocation was completed on schedule, within budget, with minimal interruption to the company operations. All facilities and equipment were functional on the first day of occupancy.

Telephone system acquisition: Managed the preparation of RFP for both voice and data systems. Reviewed the proposals and recommended the system that would meet the corporate needs. Reviewed and approved the final hardware configuration. Worked with the vendor implementation staff and developed a plan and schedule for the integration of the telephone system into the wiring scheme, for the installation of equipment and for the training of employees.